Journeys

Journeys that measure what they add.

Build multi-step journeys on a visual canvas. People enter when they join a segment or act on your site, wait, split into paths and reach your Brevo and Meta. A holdout shows what the journey adds.

See how it works

Journey canvas

Holdout 10%

Entry

Add to cart

1,240 reached

Wait

Wait 1 hour

1,116 reached

38 waiting

Condition split

Purchased?

Yes

Exit

Exit

212 left

No

Send event

Send event to Brevo

866 reached

Exit

Exit

866 left

Illustrative numbers

Last 30 days

Abandoned cart

A reminder that counts what it brings back.

The abandoned cart template waits an hour after someone adds to cart. If they have not checked out, it sends one event to Brevo and your Brevo automation sends the email. The holdout group passes the same checks without the reminder, so the lift you read is a fair comparison.

Shopify or WooCommerce is asked for an order first

The shopper must be a contact in Brevo

One reminder per cart, with quiet hours from 22:00 to 08:00

Abandoned cart results

Example

Order rate within 7 days

Sent the reminder

Holdout (would have been sent)

Lift vs holdout, 95% interval

0

interval clear of zero

Everything a journey needs, on one canvas

A visual canvas

Lay out every step of a journey on one canvas. Split people into paths, end a path in its own exit, or merge paths back together.

Two ways in

People enter when they join a segment, or when they do something on your site through the Verity Pixel: add to cart, begin checkout, view item or purchase. Site events are picked up in real time.

Waits and splits

Wait a fixed time, or wait for a segment or an event with a time limit and its own path for people who run out of time. Split on a condition, or randomly by percentage for an A/B test.

Acts through your tools

Add people to a Brevo list or a Meta audience, send an event that starts an automation in Brevo, or make a step visible to your on-site campaigns. Meta audiences only get people with a marketing opt-in.

Holdout and goal

Hold back between 5% and 50% of people to measure what the journey adds. Set a goal event: someone who reaches it leaves the journey. Choose whether people can enter again.

Numbers on every step

Once published, each step shows how many people reached it, how many are waiting there now and how many left, with the reasons people left the journey.

From trigger to lift, in three steps.

01

Pick a trigger

Start from scratch or from a template: welcome series, post-purchase cross-sell, winback or abandoned cart. Choose a segment or a site event as the entry.

02

Build the steps

Add waits, splits and actions on the canvas. Set the holdout, the goal and whether people can enter again. A checklist shows what still needs fixing.

03

Publish and read the lift

Publishing creates a new version, and you can pause and resume it. An abandoned cart journey shows its lift against the holdout with a 95% interval.

The Verity suite

Explore more of Verity

Journeys put your segments, pixel events and connected tools to work, one step at a time.

Measure it: Data Chat, dashboards and attribution

Put your journeys to the test

Book a demo and see a journey run against its own holdout.

Contact sales